Technology
EOn Communications promotes veteran to CEO
Atlanta Business Chronicle - by Mary Jane Credeur
For the better part of three years, Troy Lynch has worked long hours to streamline operations and build brand awareness for eOn Communications Corp.
Now he's charged with making all the decisions for eOn.
Lynch was promoted in late August to CEO of the local call center systems provider, after having served as chief operating officer and chief technology officer.
One of Lynch's first moves as the COO of eOn (Nasdaq: EONC) was relocating the company's headquarters in late 2000 from Memphis, Tenn., to Kennesaw, where eOn had maintained a manufacturing and engineering branch office for several years.
Lynch also reduced the size of the company's branch offices in Denver, Canada and Puerto Rico to cut costs.
"I thought we had lost some efficiency by being spread all over," Lynch said. "In a down economy, you're almost forced to pare back."
Lynch plans to use his experience in the call center industry to draw visibility to eOn's product line and attract customers from chief competitors Nortel Networks Corp. (NYSE: NT), Lucent Technologies Inc. (NYSE: LU) and Avaya Inc. (NYSE: AV).
Among eOn's clients are 911 dispatch centers and car rental businesses.
"Customers are demanding different ways of conducting business anywhere, anytime and through any medium," Lynch said.
Since mid-2000, eOn has cut its work force from 250 employees to 100 employees. Shares of the company's stock have traded below $1 since mid-June.
Cignify nets $1.5M contract. Atlanta's Cignify Corp., which makes electronic time clocks and employee attendance software, has landed a three-year agreement with California-based dialysis services firm DaVita Inc. worth more than $1.5 million.
Cignify's PeopleNet system will be installed at DaVita's 460 sites across the country to track the attendance for 12,000 employees, said Bill Horne, CEO and president of Cignify.
Cignify's other major clients include Switzerland-based Adecco SA (NYSE: ADO) and the Waffle House franchise based in Tennessee.
Cignify's largest competitor is Kronos Inc. (Nasdaq: KRON), which is based in Massachusetts and manages employee payroll, attendance and benefits programs.
Horne said the contract with DaVita has solidified the 12-year-old company's place in the attendance market.
"When we start talking with other customers, it's a great reference point to say you've implemented a system for a company as large as DaVita," Horne said.
Cignify processes more than 7 million transactions per month and has 20 employees. Horne declined to disclose the company's 2000 revenues.
AeA names new chairperson. The founder and president of Qualcon has been named chairperson of the AeA's Board of Directors for the Southeast Council.
Bob Bilbrough has been on the AeA's regional board since 1999 and heads the AeA's national Small Business Committee. Nearly 70 percent of AeA's members are from small businesses, he said.
As chairperson of the Southeast Council of the AeA (formerly called the American Electronics Association), Bilbrough will also serve on the national board of directors. He replaces the outgoing chairman, Richard Cook, who is CEO and president of Mapics Inc.
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